The Smart RG 516ac operates two networks on two separate frequencies, 5.6 and 2.4 Ghz. The name (SSID) of each of these networks may be different for each. We recommend including “5.6” and “2.4” in their names to make it easy for users to select the desired network. Here’s how to do it, in stages.
1 Access the management panel
Follow the method presented in the “How to access the Smart RG Management Panel?” linked at the bottom of this page.
2 5 Ghz network
Select the following section from the menu : Wireless-> 5 Ghz band-> Basic
Delete the contents of the « SSID » box and enter the new desired network name.
Click Apply / Save
3 2.4 Ghz network
Select the following section from the menu : Wireless-> 2.4 Ghz band-> Basic
Delete the contents of the « SSID » box and enter the new desired network name.
Click Apply / Save
4 After the change
After the changes are saved, the modem will turn off the wireless networks (WiFi) and restart them without your intervention. The modem does not need to be rebooted.
Note that if you use the modem’s wireless access (WiFi) to access its management panel, you will be unplugged from this panel and the network. Access the wireless network (WiFi) with the new name and access the panel again to make other changes.
5 Reconnect your equipment
Remember to reconnect all your equipment over the wireless network (WiFi) using the new name. The 2.4 network is slower than the 5.6 Ghz, but often has a longer reach.
6 In case of problems
If, after changing the name, you no longer have access to the network, start by restarting the modem and check that at least one light is lit on its case. If this does not restore the service, contact our technical service. We can help you restore it.