Here is your installation guide

This guide is because you have selected the following configuration:

Please return to the Installation Guides page if you think you have not selected the right components.

This guide is divided into three parts:
  1. Inventory of what you should have received from us
  2. Additional equipment you will need.
  3. Step-by-step instructions.

This is what you should have received from us

Sagecomm 2864 (1x)
One part power cable for Sagecomm 2864 (1x)
Mediatrix 2102 (1x)
Two part power cable for Mediatrix 2102 24v (1x)
RJ11 telephone cable (1x)
5 feet RJ45 network cable (1x)
3 feet RJ45 network cable (1x)

Additional equipment you will need

PC (1x)
5 feet RJ45 network cable (1x)
Telephone (1x)
RJ11 telephone cable (1x)

How to proceed

Step 1

Connect the telephone cable RJ11 in the LINE port of the wall socket and into the DSL port of the modem.


* Important: The model of your LINE port may vary. The port may not look like the picture shown below.

* Don't connect the Mediatrix and the modem right away.

Step 2

Plug a RJ45 network cable into the LAN1 port of your modem and into the Network port of your Mediatrix.

Step 3

Plug a RJ45 network cable into the Computer port of your Mediatrix and into the Ethernet port of your PC.

Step 4

Plug your phone into the Phone / Fax # 1 port of your Mediatrix with a RJ11 telephone cable. The Phone / Fax # 2 port is not functional.

Step 5

Plug your DSL modem, it will start automatically. After, wait until the @ light is visible and stable.


Step 6

Plug your Mediatrix, it will start automatically. After, wait until the Ready light is flashing. 

Step 7

Configure your PC in DHCP with the information provided to you by us.  Restart your PC after the configuration.

Step 8

Please test your Internet access on your PC. You don't have to change your Pc's configuration to detect the Internet automatically.

Step 9

Congratulations. You have completed the installation of your service. Thank you for choosing B2B2C. Don't forget to activate your access to the Subscriber Area and consult our FAQ.

Complementary information

The LAN2, LAN3, and LAN 4 modem ports are not functional. You can only use the LAN1 port.