Here is your installation guide

This guide is because you have selected the following configuration:

Please return to the Installation Guides page if you think you have not selected the right components.

This guide is divided into three parts:
  1. Inventory of what you should have received from us
  2. Additional equipment you will need.
  3. Step-by-step instructions.

This is what you should have received from us

Sagecomm 2864 (1x)
One part power cable for Sagecomm 2864 (1x)
Mediatrix 2102 (1x)
One part power cable for Mediatrix 2102 (1x)
RJ11 telephone cable (1x)
5 feet RJ45 network cable (1x)
3 feet RJ45 network cable (1x)

Additional equipment you will need

Wifi router (1x)
RJ45 5 feet network cable (1x)
Telephone (1x)
RJ11 telephone cable (1x)
PC to configure your router (1x)

How to proceed

Step 1

Plug the telephone cable RJ11 in the LINE port of the wall socket and into the DSL port of the modem.


 

Step 2

Plug a 3 feet RJ45 network cable into the LAN1 port of your modem and into the Network port of your Mediatrix.

Step 3

Plug a 5 feet RJ45 network cable into the Computer port of your modem and into the Ethernet port of your router.

Step 4

Plug your phone into the Phone / Fax # 1 port of your Mediatrix with a RJ11 telephone cable. The Phone / Fax # 2 port is not functional.


Step 5

Plug your DSL modem, it will start automatically. After, wait until the @ light is visible and stable before the the next step.

Step 6

Plug your Mediatrix, it will start automatically. After, wait until the Ready light is flashing before the next step. 

Step 7

Configure your router following the instructions provided by the manufacturer.

When you are asked to choose between PPPoE and DHCP, choose DHCP.

Use the DNS server addresses on this reference page as needed to complete the information required to complete your router configuration.

After completing the configuration of your router, it should be restarted.

Step 8

Please test your Internet access.  The easiest way is to open a browser and visit the page of a search engine.

Note that you don't have to change the configuration of your devices that already have access to your router.

Step 9

Congratulations. You have completed the installation of your service. Thank you for choosing B2B2C. Don't forget to activate your access to the Subscriber Area and consult our FAQ.

Complementary information

The LAN2, LAN3, and LAN 4 ports of your modem are not functional.

Use the ports on your router or the WiFi network it generates to provide access to your equipment, computer, mobile, TV or other.