Your phone service supports a number of features controlled by dialing “*” followed by two numbers. On this page, we define the functions that can be enable by these star codes.
Forwarding to your voice mailbox
In each of the call forwards defined below you can direct calls to your voice mailbox using 2000 as the destination number. For example, for forwarding on busy, dial *90*2000.
Call Forward (Unconditional)
Dial *72 to enable call forward unconditional , for example to 15149085420 by dialing *72*15149085420, and disable it by dialing #72.
Use this type of forwarding when you want all calls to be forwarded immediately to another number.
Also, be aware that if you forward to a number that has long distance charges, you will be charged for those charges.
Call forward to your voicemail : In this specific case, dial *722000, and disable it also by dialing #72.
Note that there will be no indication on the actual line that a call is being forwarded.
Call Forwarding on Busy
Dial *90 to enable call forwarding on busy, for example to 15149085420 by dialing *90*15149085420, and disable it by dialing #90.
Use this type of forwarding when you want calls to be redirected when the phone line is busy. Only one call forwarding at a time is possible.
Note that there will be no indication on the actual line that a call is being forwarded. Also, be aware that if you forward to a number that has long distance charges, you will be charged for those charges.
Call forwarding on Timeout
Dial *92 to enable call forwarding on timeout, for example after 30 seconds of ringing, to 15149085420 by dialing *92*30*15149085420, and disable it by dialing #92.
Use this type of transfer when you want to transfer calls when there is no answer. Your calls will be transferred to the other number if no one answers after four rings.
Note that you must stay on the line for at least five seconds or call transfer will not be activated. Also, there will be no indication on the current line that a call is being forwarded. Finally, be aware that if you forward to a number that has long distance charges, you will be charged for those charges.
Call forwarding on Non Available
Dial *93 to activate call forwarding on service not available, for example to 15149085420 by dialing *93*15149085420, and deactivate it by dialing #93.
This type of transfer will apply when your telephone service is cut, for example because your Internet access is not available.
Note that you must stay on the line for at least five seconds or call transfer will not be activated. Also, there will be no indication on the current line that a call is being forwarded. Also, be aware that if you forward to a number that has long distance charges, you will be charged for those charges.
Block Incoming Anonymous Calls
Dial *32 to enable the incoming anonymous call blocking and disable it by dialing #32.
Use this type of blocking if you want to reject calls that have decided to block the displayed on the caller ID. When an incoming anonymous caller attempts to call and the blocking is activated, the person will hear a message telling them to hang up and remove their blocking if they wish to call again.
Forwarding to your voice mailbox
Activate forwarding on busy to your voice mailbox using 2000 as the destination number. For example, dial *90*2000. Disable it by dialing #90.
Note that there will be no indication on the actual line that a call is being forwarded.